Theatre Assistant Manager: Guest Experience & Team Coach

marcuscorp; Appleton (WI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive Wages & Premium HolidayPay

Paid Vacation for Full-Time (30+ Hours

Medical, Dental, Vision & Retirement

Free Movies & Meals

Paid Uniforms

Associate College Scholarship Program

Career Advancement Opportunities

Job summary

Marcus Theatres is seeking an Assistant Manager to lead and develop a team, delivering exceptional guest service in a fast-paced environment. The role focuses on coaching staff, maintaining high standards, and ensuring smooth theatre operations on a daily basis.

You will collaborate with leadership to hire, train, and motivate associates while upholding Marcus Theatres’ commitment to great guest experiences and community engagement.

Responsibilities

• Create a safe and welcoming environment for guests by greeting, anticipating needs, exceeding expectations and implementing creative solutions to provide exceptional service.
• Supervise, motivate, reward and coach associates.
• Execute systems and processes that keep the theatre running smoothly.
• Assist with hiring, training and associate development.
• Evaluate key performance indicators to drive guest satisfaction and results.
• Identify opportunities to increase brand awareness and drive traffic into the theatre.
• Follow direction of the theatre and corporate management teams.

Job description

Marcus Theatres is seeking an Assistant Manager to lead and develop a team, delivering exceptional guest service in a fast-paced environment. The role focuses on coaching staff, maintaining high standards, and ensuring smooth theatre operations on a daily basis.

You will collaborate with leadership to hire, train, and motivate associates while upholding Marcus Theatres’ commitment to great guest experiences and community engagement.