Theatre Operations Lead & Guest Experience

Regal; Gainesville (VA); On-site; USD 36,000 - 48,000; Full time

Job summary

Regal is seeking a full-time Assistant Manager to operate and supervise a theatre and its staff. You will represent Regal in line with our mission and policies, ensure guest satisfaction, and manage day-to-day concessions, staff scheduling, and training.

Responsibilities include maintaining theatre policies, supervising non-management employees, handling cash deposits, and coordinating maintenance with venue staff. Experience in leadership and alcohol-service certification is preferred.

Qualifications

• High School Diploma or equivalent required; supervisory potential or theatre experience recommended.
• Must complete Regal Responsible Beverage Server training if serving alcohol.

Responsibilities

• Regular and consistent attendance; uphold theatre policies.
• Train, coach and supervise non-management employees; perform staff positions as needed.
• Operate projection and audio-visual equipment; manage maintenance and technology systems.
• Monitor guest safety, cash handling, and loss prevention; ensure guest satisfaction.
• Assist with interviewing, hiring, scheduling, and disciplinary actions under GM oversight.

Skills

Public speaking

Communication skills

Customer interface

Time budgeting

Education

High School Diploma or equivalent

Cast Certification Program (theatre)

Tools

PC proficiency

Office software (email, word, spreadsheets)

Job description

Regal is seeking a full-time Assistant Manager to operate and supervise a theatre and its staff. You will represent Regal in line with our mission and policies, ensure guest satisfaction, and manage day-to-day concessions, staff scheduling, and training.

Responsibilities include maintaining theatre policies, supervising non-management employees, handling cash deposits, and coordinating maintenance with venue staff. Experience in leadership and alcohol-service certification is preferred.