Theatre Operations Supervisor

Regal; Laurel (MD); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Free movie passes

401(k) with company match

Medical, Dental & Vision coverage

Job summary

Regal is seeking an Assistant Manager to oversee theatre operations and staff, ensuring adherence to policies and the mission. The role emphasizes training, coaching, and supervision across all non-management staff, with a focus on safety, guest satisfaction, and efficient operations.

The position requires experience in staff supervision, strong communication, and the ability to manage day-to-day tasks including ticketing, concessions, and showtimes coordination.

Qualifications

• Minimum of three months supervisory experience, or six months theatre experience with Cast Certification Program.
• Ability to manage and motivate staff across shifts.
• Strong focus on safety, guest satisfaction, and policy adherence.

Responsibilities

• Directly supervises theatre staff; coordinates scheduling and training.
• Oversees projection and audio-visual equipment operation and maintenance.
• Monitors guest safety, service quality, and loss prevention measures.
• Counts and reconciles daily receipts and sales reports.
• Ensures compliance with dress code and ROM requirements.
• Interviews, hires, and disciplines staff as directed by management.

Skills

Supervisory experience

Customer service

Communication skills

Training and coaching

Job description

Regal is seeking an Assistant Manager to oversee theatre operations and staff, ensuring adherence to policies and the mission. The role emphasizes training, coaching, and supervision across all non-management staff, with a focus on safety, guest satisfaction, and efficient operations.

The position requires experience in staff supervision, strong communication, and the ability to manage day-to-day tasks including ticketing, concessions, and showtimes coordination.