Theatre Operations & Guest Experience Lead

MJR DIGITAL CINEMAS; Council Corners (MI); On-site; USD 50,000 - 75,000; Full time

Job summary

MJR DIGITAL CINEMAS is seeking a Manager, Experience to support the General Manager in daily theatre operations, open/close procedures, supervise staff, and handle guest concerns. You will oversee projection, facilities, and security, coordinating with Cinema Support Center teams and managing budgets for Image and Sound while mentoring staff to uphold company values in a fast-paced environment.

College education is an asset; 3–5 years of hospitality experience, strong communication, and

Qualifications

• Minimum 3–5 years’ experience in a hospitality industry.
• Strong communication and leadership skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Oversee daily theatre operations, including opening/closing procedures and shift reporting.
• Supervise, train, and assign tasks to employees to maintain service standards.
• Manage labor, inventory, and expenditures to meet financial objectives.

Skills

Leadership

Guest service

Communication

Problem solving

MS Office

Education

College education in a related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

MJR DIGITAL CINEMAS is seeking a Manager, Experience to support the General Manager in daily theatre operations, open/close procedures, supervise staff, and handle guest concerns. You will oversee projection, facilities, and security, coordinating with Cinema Support Center teams and managing budgets for Image and Sound while mentoring staff to uphold company values in a fast-paced environment.

College education is an asset; 3–5 years of hospitality experience, strong communication, and