Theatre Operations Lead

MJR DIGITAL CINEMAS; Adrian Township (MI); On-site; USD 38,000 - 54,000; Full time

Job summary

MJR Digital Cinemas is seeking an Assistant Manager in Adrian Township, Michigan. This leadership role supports daily floor operations, open/close procedures, and ensures guests enjoy a positive movie-going experience.

The ideal candidate brings customer service and leadership experience in a fast-paced setting, with the ability to coach staff and manage shift operations to drive results while maintaining safety and policy compliance.

Qualifications

• Previous customer service and leadership experience required.
• Proven track record in a leadership role within a fast-paced environment.
• 1-2 years of theatre experience preferred.
• Strong commitment to delivering high-quality service in a guest-focused environment.
• Ability to identify solutions, improve efficiencies, and drive results.
• Comfortable working in a fast-paced, results-oriented environment.
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Assist with opening and closing the building and nightly closing tasks.
• Oversee shift operations end-to-end and coach staff as MOD when needed.
• Monitor guest satisfaction and address guest recovery situations as needed.
• Assign tasks to team members and follow up for efficiency.
• Maintain safety, security, and regulatory compliance.

Skills

Leadership

Guest service

Mentoring/coaching

Team management

Tools

Microsoft Word

Excel

PowerPoint

Job description

MJR Digital Cinemas is seeking an Assistant Manager in Adrian Township, Michigan. This leadership role supports daily floor operations, open/close procedures, and ensures guests enjoy a positive movie-going experience.

The ideal candidate brings customer service and leadership experience in a fast-paced setting, with the ability to coach staff and manage shift operations to drive results while maintaining safety and policy compliance.