Theatre Guest Experience Specialist

Cinemark USA, Inc.; Bourbonnais (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

Job summary

Cinemark USA, Inc. is seeking a Theatre Team Member to greet guests, operate the POS system, and verify tickets at the podium. You will provide theatre information and assist guests with questions, while helping maintain a safe, clean environment across the lobby and auditoriums.

The role supports opening and closing duties and may involve working across Usher, Box Office, or Concessionist tasks as needed. English communication and teamwork are essential.

Responsibilities

• Greets Guests with a smile in a timely and professional manner
• Operates Cinemark’s POS system for all transactions
• Verifies tickets and directs Guests to auditoriums
• Provides pricing, movie and event information, and theatre details
• Maintains safety and cleanliness in all theatre areas
• Supports opening/closing duties and general duties as needed

Job description

Cinemark USA, Inc. is seeking a Theatre Team Member to greet guests, operate the POS system, and verify tickets at the podium. You will provide theatre information and assist guests with questions, while helping maintain a safe, clean environment across the lobby and auditoriums.

The role supports opening and closing duties and may involve working across Usher, Box Office, or Concessionist tasks as needed. English communication and teamwork are essential.