Theatre Guest Experience Associate

Active Capital Ltd; United States; On-site; USD 1,193,000 - 1,700,000; Full time

Job summary

Active Capital Ltd is hiring Floor Staff to provide excellent customer service in a cinema environment. You will perform Box Office, Concessionist and Usher duties, ensuring guests are greeted, served quickly, and guided to their seats.

Responsibilities include cash handling, food preparation, ticketing, crowd control, and maintaining clean facilities. Flexible scheduling includes evenings, weekends, and holidays.

Qualifications

• High School diploma required.
• Cash handling skills required.
• Excellent customer service and sales techniques.
• Excellent interpersonal & communication skills.
• Highly organized and able to multitask.
• Flexibility to work evenings, weekends and public holidays.

Responsibilities

• Ensuring guest satisfaction, greeting and thanking all guests.
• Responsible for accuracy of cash drawers, inventory and coupons.
• Provide fresh concession products with fast and friendly service in a clean environment.
• Prep & cook food items according to established procedures.
• Operate, prepare and clean all concession related equipment.
• Tear tickets, collect and deposit stubs and direct patrons to auditoriums.
• Manage crowd control, seat patrons, break and clean auditoriums, maintain restrooms.
• Perform opening and closing duties as directed by management.

Skills

Cash handling

Customer service

Sales techniques

Interpersonal skills

Multitasking

Organizational skills

Education

High School diploma

Job description

Active Capital Ltd is hiring Floor Staff to provide excellent customer service in a cinema environment. You will perform Box Office, Concessionist and Usher duties, ensuring guests are greeted, served quickly, and guided to their seats.

Responsibilities include cash handling, food preparation, ticketing, crowd control, and maintaining clean facilities. Flexible scheduling includes evenings, weekends, and holidays.