Theatre Guest Experience Associate

Cinemark USA, Inc.; Mankato (MN); On-site; USD 39,829,000 - 40,631,000; Full time

Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark USA, Inc. is hiring Team Members to create a welcoming guest experience, assist with tickets, concessions, and theater information.

You may work as an Usher, Box Office, or Concessionist as needed and must perform essential duties with speed and accuracy. Applicants should be at least 16 years old, flexible to work evenings, weekends, and holidays, and capable of working both in a team and independently while maintaining a high standard of guest service in a fast-paced cinema

Qualifications

• Must be at least 16 years of age.
• Availability to work flexible hours including evenings, weekends, and holidays.
• Ability to work in a team environment and independently.
• Excellent guest service and communication in English.

Responsibilities

• Greets Guests with a smile in a timely and professional manner.
• Operates Cinemark’s POS system for all transactions on assigned register.
• Verifies tickets at podium and directs Guests to an auditorium.
• Provides pricing, movie information, and details about events and promotions.
• Responds to phone calls and questions from Guests in a professional manner.
• Conducts theatre inspections to monitor quality and safety.
• Keeps theatre areas clean and sanitized.
• Prepares food and operates cooking and warming equipment.
• Monitors safety issues and reports to management.
• Assists with opening and closing duties as assigned.

Job description

Cinemark USA, Inc. is hiring Team Members to create a welcoming guest experience, assist with tickets, concessions, and theater information.

You may work as an Usher, Box Office, or Concessionist as needed and must perform essential duties with speed and accuracy. Applicants should be at least 16 years old, flexible to work evenings, weekends, and holidays, and capable of working both in a team and independently while maintaining a high standard of guest service in a fast-paced cinema