Theater Assistant Manager — Lead, Train & Grow

Cinemark USA, Inc.

Sandusky (OH)

On-site

USD 22,000 - 26,000

Full time

14 days+

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Benefits offered by this job

Employee Discount

401(k) Matching*

Growth Opportunities

Education Assistance*

Health Benefits*

Parental Leave*

Paid Time Off*

Daily Pay*

Free Movies*

Job summary

Cinemark USA, Inc. is seeking an Assistant Manager to help run the theatre operations and support all departments. You will be cross-trained to cover various roles and contribute to exceptional guest experiences.

Expect to participate in Cinemark’s Management Accreditation Program and progress towards Senior Assistant Manager or Theatre Manager after at least six months. Strong leadership, communication, and customer service are essential.

Qualifications

Must be at least 18 years of age.
High School or G.E.D. graduate preferred.
Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program
Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
Management members who work with alcohol are required to complete a Safe Alcohol Service training program
Availability to work flexible hours which include evenings, weekends, and holidays
Regular and consistent attendance
Energetic and friendly attitude during each shift
Provides excellent Guest service
Accurate cash handling and basic math skills
Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities.
Must be able to effectively and regularly converse in and comprehend English
Ability to work in a team environment and independently
Ability to take and follow direction
Responds with a sense of urgency
Excellent time management, organizational skills, and attention to detail
Ability to train and lead others
Must be able to resolve conflict

Responsibilities

Follows the direction of the General Manager
Supports General Manager’s decisions in communication with the staff
Responsible for working in all departments and all theatre job functions
Trains and coaches Team Members in their specific job functions
Assists in the preparation of administrative and special reports for the General Manager
Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition
Reports the need for building, property, and equipment repairs to General Manager
Ensures that theatre Team Members follow the dress code
Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service
Lears and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently
Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to www.convercent.com) All management members must follow the Employee Relations Reporting Protocol
All management members are held at a high work ethic standard and code of conduct
Consistently identifies and sanitizes Employee and Gust high-contact
Properly utilizes Personal Protective Equipment while completing position‑specific tasks
Adapts to the frequency and scope of required cleaning tasks
Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)
Performs other work‑related duties as assigned