The Vista - Expo/Server Assistant

Rick Erwin Dining Group; Greenville (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

A reputable dining establishment in Greenville is seeking entry-level Expo/Server Assistants to ensure optimal guest satisfaction. The ideal candidate will maintain excellent customer service while assisting in various tasks like organizing service areas, running food, and monitoring guests' dining experiences. Responsibilities include re-setting tables, ensuring cleanliness, and responding to requests. Previous restaurant experience preferred but not required. The role offers full-time employment with a focus on teamwork and efficient service.

Qualifications

• Previous experience in full-service restaurants preferred.
• Must speak English fluently and be able to write basic English.
• Be able to work in a standing position for long periods.

Responsibilities

• Provide guests with water, coffee/tea, and throughout the meal.
• Organize the Expo window and read tickets fully.
• Monitor and observe guests’ dining experience.

Skills

Ability to communicate and understand English

Good hygiene

Multi-tasking

Teamwork

Organizational skills

Education

High school diploma or equivalent

Job description

Overview

Maintain excellent customer service in its atmosphere to ensure guest satisfaction and a return visit. Expo/Server assistants are required to be detailed in every aspect of their work while maintaining an efficient pace and assisting in keeping waste and spillage to a minimum.

Responsibilities

• Provide guests with water, coffee/tea, and throughout the meal.
• Organize the Expo window and read tickets fully to ensure the correct dish reaches each guest.
• Have a thorough understanding of the menu.
• Run food and manage table and seat numbers throughout the restaurant.
• Remove used and unneeded dishes and glassware from guests’ tables to the dish area; scrape and stack dishes.
• Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drinks, broken dishes, and remove empty bottles for recycling or trash.
• Re‑set all tables in the assigned section as guests depart; assist server as needed; respond to guest requests and communicate with the server immediately.
• Perform side work at the start and end of each shift as assigned by management.
• Monitor and observe guests’ dining experience, ensuring they are satisfied with the food and service; respond promptly and courteously to any requests.
• Be ready and willing to assist fellow staff members as situations arise.
• Thank guests for their visit and invite them to return.

Education

High school diploma or equivalent preferred.

Experience

Previous experience in full service restaurants preferred, but not required.

Requirements

• Ability to communicate and understand English.
• Must speak English fluently and be able to write basic English.
• Be able to work in a standing position for long periods of time.
• Be able to reach, bend, stoop and frequently lift up to 40 pounds.
• Punctuality and reliable attendance, including reliable transportation.
• Honesty and integrity; hardworking.
• Possess good hygiene; coordinated, efficient, multi‑tasking, organized, and accurate.
• Work in a team environment and provide public service in a calm, courteous, friendly, and professional manner.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Food & Beverages