Guest Experience Server — Welcoming, Responsive Service

Rick Erwin Dining Group; Greenville (SC); On-site; USD 30,000 - 40,000; Full time

Job summary

A local dining establishment in Greenville, SC is seeking an entry-level server to provide friendly and responsive service. The role involves welcoming guests, maintaining cleanliness, and ensuring satisfaction throughout the dining experience. The ideal candidate will have at least 2 years of experience in a similar role, possess strong communication and teamwork skills, and be proficient in handling cash and basic math. This full-time position offers the opportunity to excel in a fast-paced environment.

Qualifications

• Minimum of 2 years experience as a server in a comparable restaurant preferred.
• ServeSafe certified is preferred but not required.

Responsibilities

• Provide friendly, responsive service to create an exceptional dining experience.
• Welcome and greet guests; ensure they feel comfortable.
• Maintain clean service areas and perform side work as assigned.
• Respond to guest requests promptly and courteously.
• Monitor and observe guests' dining experience to ensure satisfaction.

Skills

Ability to communicate in English

Basic math skills

Working knowledge of beer, wine, and liquor

Good hygiene

Teamwork

Education

High school diploma or equivalent

Job description

Summary Of Position

Provide friendly, responsive service to create an exceptional dining experience for all of our guests by meeting and exceeding their expectations.

Summary Of Position

Provide friendly, responsive service to create an exceptional dining experience for all of our guests by meeting and exceeding their expectations.

Duties & Responsibilities

Welcome and greet guests. Make all guests feel comfortable and let them know you will be personally taking care of them; introduce yourself.

Maintain clean service areas.

Perform side work at the start and end of each shift as assigned by management.

Respond promptly and courteously to any requests.

Demonstrate a thorough knowledge of all food and beverage menus, promotions, and special events taking place within the company.

Prepare final bill, present check to guest, accept payment, process credit card charges or make changes (if applicable).

Monitor and observe guests dining experience. Ensure that guests are satisfied with the food and service.

Be ready and willing to assist fellow staff members as situations arise.

Thank guests for their visit and invite them to return.

Education

Job Qualifications:

High school diploma or equivalent preferred

Experience

Must have a minimum of 2 years experience as a server in a comparable restaurant is preferred.

Requirements

Ability to communicate and understand the English language.

Be willing to serve and entertain guests according to the perceived atmosphere and expectation.

Have a working knowledge of beer, wine and liquor and common drink recipes.

Possess basic math skills and have the ability to handle money and operate a cash register.

Be able to work in a standing position for long periods of time.

Be able to reach, bend, stoop and frequently lift up to 40 pounds.

Punctuality and regular, reliable attendance including reliable transportation.

Honesty and integrity; hard working.

Possess good hygiene; coordinated and efficient; multi-task efficiently; organized, accurate.

Works in a team environment; works with the public in a calm, courteous, friendly and professional manner.

Certificates/Licenses

ServeSafe certified is preferred, but not required.