Rick Erwin's The Vista - Server Assistant

Rick Erwins Dining Group; Greenville (SC); On-site; USD 25,000 - 30,000; Full time

Job summary

A local dining establishment in South Carolina seeks a dedicated server assistant. This role entails providing excellent customer service and ensuring guest satisfaction by assisting servers, maintaining cleanliness, and responding to guest needs. Candidates should possess strong communication skills, reliability, and the ability to work efficiently in a team environment. Previous experience in full-service restaurants is preferred but not mandatory. This is an exciting opportunity to join a vibrant team.

Qualifications

• Ability to communicate and understand the English language.
• Punctuality and regular, reliable attendance.
• Works in a team environment.

Responsibilities

• Provide guests with water, coffee, and bread service.
• Clean and maintain common areas and service stations.
• Monitor guests' dining experience and respond to requests.

Skills

Effective communication

Multi-tasking

Teamwork

Attention to detail

Education

High school diploma or equivalent

Job description

Summary of Position

Maintain excellent customer service in its atmosphere, to ensure guest satisfaction and a future return. Server assistants performing their jobs on a daily basis are required to be detailed in every aspect of their work while maintaining an efficient pace and assisting in keeping waste and spillage at a minimum.

Duties & Responsibilities

• Provide guests with water, coffee/tea, and bread service throughout the meal.
• Remove used and unneeded dishes and glassware from guests tables to the dish area; scrape and stack dishes.
• Maintain the cleanliness and safety of all common areas and service stations; clean up spilled food, drink and broken dishes; remove empty bottles and recycle/trash.
• Re-set all tables in assigned section as guests depart; assist server as needed; respond appropriately to guest requests—communicate with server immediately.
• Perform side work at the start and end of each shift as assigned by management.
• Monitor and observe guests dining experience. Ensure that guests are satisfied with the food and service. Respond promptly and courteously to any requests.
• Be ready and willing to assist fellow staff members as situations arise.
• Thank guests for their visit and invite them to return.

Job Qualifications

Education: High school diploma or equivalent preferred.

Experience: Previous experience in full service restaurants preferred, but not required.

Requirements:

• Ability to communicate and understand the English language.
• Must speak English fluently and be able to write basic English.
• Be able to work in a standing position for long periods of time.
• Be able to reach, bend, stoop and frequently lift up to 40 pounds.
• Punctuality and regular, reliable attendance including reliable transportation.
• Honesty and integrity; hard working.
• Possess good hygiene; coordinated and efficient; multi-task efficiently; organized, accurate.
• Works in a team environment; works with the public in a calm, courteous, friendly and professional manner.