Expo/ Support

Fitness Formula Clubs (FFC); Lewiston (ID); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Free uniforms

401(k)

Flexible schedule

Meal discount

Job summary

Mystic is seeking an Expo / Support Person to ensure a smooth guest experience from arrival to departure. You will help transport food from the kitchen, bus tables when needed, and support host staff, with opportunities to learn multiple support roles and assist with inventory.

Benefits include a monthly meal discount, medical and dental insurance, and a 401(k) with company match, plus comprehensive training and community partnership opportunities at Happy Day locations.

Qualifications

• Understanding of restaurant etiquette and service functions.
• Familiarity with health and safety regulations.
• Demonstrable customer service and multi-tasking skills.
• Ability to communicate effectively, both over the phone and in person.
• Strong organizational skills to monitor the dining and bar areas.
• Responsible, enthusiastic, reliable, and professional demeanor.
• Willingness to cross-train into other areas.
• Availability to work in shifts as needed.
• Good physical condition to walk and stand during a shift.
• Must have access to reliable transportation.

Responsibilities

• Welcome guests to the venue.
• Understand and identify all menu items.
• Answer phones, take messages, and book and manage reservations.
• Escort customers to assigned dining or bar areas when needed.
• Greet customers upon their departure.
• Maintain a clean Expo and reception area.
• Cater to guests who require extra attention (e.g., children, elderly) when serving food.
• Assist service staff as needed.
• Learn a variety of support positions to aid service staff.
• Any other relevant duties as assigned by supervisor or management.

Skills

Customer service

Multi-tasking

Effective communication

Organizational skills

Professional demeanor

Cross-training

Reliability

Job description

Benefits

• Free uniforms
• 401(k)
• Flexible schedule

Mystic is currently seeking a Expo / Support Person to join our team. The Expo/Support is responsible for running food from our kitchen to waiting tables. Busing tables when needed and side work for there station. Occasionally greeting guests, providing accurate wait times, escorting customers to the dining and bar areas helping out our Host personnel. Ensuring our guests have a positive experience from the moment they walk in the door until they leave. Other duties will include learning multiple support positions, like to-go's learning our Toast tablet, and helping out with our inventory from time to time.

Enjoy the benefits of working for a successful company, with comprehensive training, benefits to qualifying employees including a monthly meal discount card to all Happy Day locations, medical and dental insurance, 401(k) with company match, tuition assistance, and daycare reimbursement, and being a partner to the community.

Responsibilities

• Welcome guests to the venue
• Understand and identify all menu items
• Answer phones, take messages, and book and manage reservations
• Escort customers to assigned dining or bar areas when needed
• Greet customers upon their departure
• Maintain a clean Expo and reception area
• Cater to guests who require extra attention (e.g., children, elderly) when serving food.
• Assist service staff as needed
• Learn a variety of support positions to aid service staff
• Any other relevant duties as assigned by supervisor or management

Requirements

• Understanding of restaurant etiquette and service functions
• Familiarity with health and safety regulations
• Demonstrable customer service and multi-tasking skills
• Ability to communicate effectively and respectfully, both over the phone and in person
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Responsible, enthusiastic, reliable, and professional demeanor
• Willingness to be cross-trained into other areas
• Commitment to excellence in your job
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• Must have access to reliable transportation