Thai-Speaking Customer Support Pro | Relocation Covered

Mercier Consultancy Group; United States; Remote; USD 21,000 - 34,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

transfer, hotel)

Monthly Performance Bonus

Career growth opportunities

And Much More…

Job summary

Mercier Consultancy Group is seeking a Thai Speaking Customer Support Agent to service a global client base from Sofia, Bulgaria. The role requires native or fluent Thai (spoken and written) and excellent English, handling inquiries via phone, email, and live chat with professionalism.

You will receive fully paid training and a relocation package (flight, transfer, hotel) plus a competitive monthly salary with performance bonuses.

Qualifications

• Native or fluent Thai (spoken and written) is required.
• Excellent English for inter-departmental communication.
• Experience in Customer Support Services is preferred.

Responsibilities

• Act as the primary point of contact for Thai-speaking clients.
• Resolve inquiries via telephone, email, and live chat with precision and empathy.
• Maintain accurate records in the CRM.
• Collaborate with cross-functional teams to resolve issues efficiently.
• Uphold quality protocols and promote brand loyalty.

Skills

Thai language

English language

Customer support

Communication

Job description

Mercier Consultancy Group is seeking a Thai Speaking Customer Support Agent to service a global client base from Sofia, Bulgaria. The role requires native or fluent Thai (spoken and written) and excellent English, handling inquiries via phone, email, and live chat with professionalism.

You will receive fully paid training and a relocation package (flight, transfer, hotel) plus a competitive monthly salary with performance bonuses.