Hebrew-Speaking Customer Support Agent — Relocate to Sofia

Mercier Consultancy Group; Germany (OH); On-site; USD 12,000 - 16,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health insurance

Relocation package

Performance bonus

Career development

Job summary

Mercier Consultancy Group is seeking a Hebrew Speaking Customer Service Agent to join our Bulgaria-based operations. The role focuses on delivering high-quality support to Hebrew-speaking clients via phone, email, and live chat, while coordinating with internal teams.

Relocation is provided, including flights, transfer, and hotel. A fully paid training program, health insurance, and a performance bonus add to a comprehensive package; English proficiency is required for daily corporate

Qualifications

• Native or fluent Hebrew (spoken and written) is mandatory.
• Willingness to relocate to Sofia for an on-site role.
• Strong English communication for daily corporate use.
• EU passport required for relocation.

Responsibilities

• Provide high-quality customer support via phone, email, and live chat.
• Resolve complex inquiries with accuracy while maintaining brand standards.
• Deliver personalized solutions to customers in Hebrew.
• Collaborate with cross-functional teams to optimize service processes.

Skills

Hebrew

Customer Service

English

Relocation Ready

Job description

Mercier Consultancy Group is seeking a Hebrew Speaking Customer Service Agent to join our Bulgaria-based operations. The role focuses on delivering high-quality support to Hebrew-speaking clients via phone, email, and live chat, while coordinating with internal teams.

Relocation is provided, including flights, transfer, and hotel. A fully paid training program, health insurance, and a performance bonus add to a comprehensive package; English proficiency is required for daily corporate