Greek-Speaking Solutions Consultant — Relocation Paid

Mercier Consultancy Group; Spain (TX); On-site; USD 15,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Training programs

Health insurance

Relocation package

Performance bonus

Career advancement

Job summary

Mercier Consultancy Group is seeking a Greek Speaking Solutions Consultant to join our fast-growing customer support team in Bulgaria. The role requires native or fluent Greek and strong English, handling high-volume inquiries, and delivering expert solutions on-site in Sofia.

We offer competitive salary, fully funded training, comprehensive health insurance, a relocation package, and a performance bonus, with opportunities for rapid career advancement within our Greek-speaking roles in Bulgaria.

Qualifications

• Native or fluent Greek (spoken and written).
• Proficient level of English to communicate within a multicultural team environment.
• Proven track record in customer support services.

Responsibilities

• Act as the primary point of contact for Greek-speaking clients, providing expert solutions within the customer support services sector.
• Manage high-volume inquiries via phone, email, and live chat, ensuring maximum customer satisfaction.
• Troubleshoot technical or account-related issues to deliver effective, timely resolutions.
• Maintain detailed records of customer interactions within our CRM systems.
• Collaborate with internal departments to refine service processes and enhance the quality of support provided.
• Participate in ongoing training to stay updated on product developments and service excellence standards.
• Uphold the brand reputation by delivering professional and empathetic support in every interaction.

Skills

Greek language

English language

Customer support

Problem solving

Job description

Mercier Consultancy Group is seeking a Greek Speaking Solutions Consultant to join our fast-growing customer support team in Bulgaria. The role requires native or fluent Greek and strong English, handling high-volume inquiries, and delivering expert solutions on-site in Sofia.

We offer competitive salary, fully funded training, comprehensive health insurance, a relocation package, and a performance bonus, with opportunities for rapid career advancement within our Greek-speaking roles in Bulgaria.