Textbook Operations & Follett ACCESS Lead

Follett Corporation; Carson (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Follett Higher Education in California seeks a detail-oriented operations coordinator to plan and execute Follett ACCESS course materials for a store. You will collect, edit, and oversee textbook orders to ensure timely availability of textbooks and digital resources.

Collaborate with the Operations & Implementation Team and faculty for adoptions and training, coordinate with publishers on adoptions, and ensure accurate billing related to Follett ACCESS accounts while delivering a seamless

Qualifications

• Associate degree or equivalent required.
• Experience in bookstore operations and Follett systems.
• Excellent written and verbal communication; strong organizational skills.

Responsibilities

• Plan, coordinate, and assist with Follett ACCESS materials operations for a store.
• Collect, edit, and oversee textbook orders to ensure timely availability of textbooks and digital resources.
• Collaborate with the Follett ACCESS Operations & Implementation Team and interface with faculty for training and adoptions.
• Reach out to publishers with store management to handle adoptions and selection issues.
• Ensure all course materials are available and ready for students on the targeted date and provide a hassle-free customer experience.
• Manage billing and collection for Follett ACCESS accounts.

Skills

Strong communication

Organizational skills

Problem solving

Bookstore operations experience

Education

Associate's Degree or equivalent

Tools

Follett ACCESS

CourseTracks

Job description

Follett Higher Education in California seeks a detail-oriented operations coordinator to plan and execute Follett ACCESS course materials for a store. You will collect, edit, and oversee textbook orders to ensure timely availability of textbooks and digital resources.

Collaborate with the Operations & Implementation Team and faculty for adoptions and training, coordinate with publishers on adoptions, and ensure accurate billing related to Follett ACCESS accounts while delivering a seamless