Course Materials Program Lead — Higher Ed Operations

Follett LLC; San Luis Obispo (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, & Vision

Voluntary Insurance plans

401k + 100% company match (up to 4%)

Quarterly Bonus Plan

Job summary

Follett Higher Education seeks a detail-oriented coordinator to manage Follett ACCESS materials for a campus store. You will oversee order collection and edits, coordinate with the implementation team, and train faculty on Follett ACCESS requirements while ensuring timely availability of textbooks and digital resources.

Responsibilities include liaising with publishers, ensuring accurate adoptions, and delivering a seamless customer experience.

Qualifications

• Strong communication skills, both written and verbal.
• Advanced computer skills.
• Proficient organizational skills and problem solving.
• Bookstore operations experience.
• Follett system knowledge, preferably Follett ACCESS and CourseTracks.

Responsibilities

• Plan, coordinate, and assist with Follett ACCESS materials operations for a store.
• Collect, edit, and oversee textbook orders for on-time availability.
• Collaborate with the Follett ACCESS Operations & Implementation Team and faculty.
• Ensure all course materials are available for students on the targeted date and support a smooth customer experience.

Skills

Strong communication skills

Advanced computer skills

Organizational skills

Problem-solving ability

Education

Associate's Degree or equivalent

Tools

Follett ACCESS

CourseTracks

Job description

Follett Higher Education seeks a detail-oriented coordinator to manage Follett ACCESS materials for a campus store. You will oversee order collection and edits, coordinate with the implementation team, and train faculty on Follett ACCESS requirements while ensuring timely availability of textbooks and digital resources.

Responsibilities include liaising with publishers, ensuring accurate adoptions, and delivering a seamless customer experience.