Follett Access Program Lead - Carson, CA

Follett Corporation; Carson (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Follett Higher Education in California seeks a detail-oriented operations coordinator to plan and execute Follett ACCESS course materials for a store. You will collect, edit, and oversee textbook orders to ensure timely availability of textbooks and digital resources.

Collaborate with the Operations & Implementation Team and faculty for adoptions and training, coordinate with publishers on adoptions, and ensure accurate billing related to Follett ACCESS accounts while delivering a seamless

Qualifications

• Associate degree or equivalent required.
• Experience in bookstore operations and Follett systems.
• Excellent written and verbal communication; strong organizational skills.

Responsibilities

• Plan, coordinate, and assist with Follett ACCESS materials operations for a store.
• Collect, edit, and oversee textbook orders to ensure timely availability of textbooks and digital resources.
• Collaborate with the Follett ACCESS Operations & Implementation Team and interface with faculty for training and adoptions.
• Reach out to publishers with store management to handle adoptions and selection issues.
• Ensure all course materials are available and ready for students on the targeted date and provide a hassle-free customer experience.
• Manage billing and collection for Follett ACCESS accounts.

Skills

Strong communication

Organizational skills

Problem solving

Bookstore operations experience

Education

Associate's Degree or equivalent

Tools

Follett ACCESS

CourseTracks

Job description

Position Overview

This position is responsible for planning, coordinating, and assisting with executing the Follett ACCESS course materials operations for a store. Collects, edits, and oversees textbook orders to ensure accurate and timely availability of textbooks and digital resources. Collaborates with the Follett ACCESS Operations & Implementation Team. Interfaces regularly with faculty for ongoing training of Follett ACCESS requirements and timely collection of adoptions. Works with store management to reach out to publishers to handle issues related to adoptions and selection. Ensures all course materials are available and ready for students on the targeted date and executes a hassle-free customer experience. Ensures that billing and collection for the Follett ACCESS accounts are managed accordingly. Conducts tasks and assignments as directed. Works with little supervision and utilizes independent judgment to execute company programs and initiatives effectively. Consistently demonstrates Follett Values - Integrity, Accountability, Customers, Each and Every Associate, Innovation, and Teamwork.

Follett Higher Education is a drug-free workplace environment.

Qualifications

• Associate's Degree or equivalent.
• Advanced computer skills.
• Bookstore operations experience.
• Follett system knowledge, preferably Follett ACCESS, CourseTracks.
• Strong communication skills, both written and verbal, to convey concepts and solve problems.
• Proficient organizational skills and problem-solving ability.