Testing Center Programs Coordinator

CHESS; Santa Fe (NM); In loco; USD 41.000 - 51.000; Tempo pieno

Descrizione del lavoro

Santa Fe Community College in Santa Fe, NM is seeking a Testing Center Program Specialist to run the Testing Center’s programs, ensure compliance with federal/state regulations, supervise student employees, and manage registrations and testing procedures. The role requires conducting computer-based tests, maintaining test security, coordinating with external vendors, and maintaining current web content.

Evening hours and onsite work are possible.

Competenze

• Bachelor’s Degree in education or a related field.
• One (1) year of experience related to the duties and responsibilities of this position.

Mansioni

• Conducts examinee intake and administers computer-based tests, managing access passwords, printing results, generating testing reports, ensuring student accommodation requests, and troubleshooting technical problems while maintaining test security.
• Maintains detailed testing files and oversees the secure storage of all paper-based tests.
• Partners with other department staff and faculty to help students navigate their testing requirements and processes. Answers telephone and greet visitors to provide accurate general and test-specific information and assistance.
• Serves as a point person for external testing agencies and test vendors to ensure that all testing processes are conducted smoothly, accurately, and in compliance with testing standards and regulations. Implements and manages all fee-based third-party testing.
• Ensures information listed on the Testing Center web pages is current and makes changes when appropriate.
• Manages computerized testing data by entering placement test scores, correcting errors, and locating student information.
• May supervise assigned student employees.
• Creates and revises Testing Center forms and literature upon manager approval, including employee training manuals, registration and testing procedures, informational handouts, and the emergency plan.
• Manages the operations of the Testing Center in manager’s absence.

Conoscenze

Testing center operations

Customer service

Oral and written communication

Record keeping

Data interpretation

Office procedures

Vendor coordination

Problem solving

Formazione

Bachelor's Degree in education or related field

Strumenti

Pearson Vue

College Board

ETS

Meazure Learning

Vendor systems

Descrizione del lavoro

Santa Fe Community College in Santa Fe, NM is seeking a Testing Center Program Specialist to run the Testing Center’s programs, ensure compliance with federal/state regulations, supervise student employees, and manage registrations and testing procedures. The role requires conducting computer-based tests, maintaining test security, coordinating with external vendors, and maintaining current web content.

Evening hours and onsite work are possible.