Testing Center Lead & Student Support Specialist

City Colleges of Chicago; Chicago (IL); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Tuition reimbursement

Job summary

City Colleges of Chicago – Harry S Truman College seeks a Testing Specialist to supervise the Placement Testing Center in Adult Education. This role organizes testing schedules, analyzes results, and directs students for additional testing or counseling based on need.

The ideal candidate will have excellent communication skills, the ability to craft strategic plans to meet student needs, and a proven track record in a student-service environment.

Qualifications

• Associate’s degree required with course work in Business, Human Relations, or Psychology, supplemented by four years of experience in student services.
• Bachelor’s degree highly desirable in Business, Psychology or a related area supplemented by three years of experience.
• Excellent verbal and written communication skills required along with the ability to communicate semi-complicated information to varied audiences.
• Strong analytical and problem-solving skills needed to resolve student problems and concerns.
• Must be computer literate with demonstrated experience in applicable software.
• Must be available on Saturdays.

Responsibilities

• Organizes testing schedules, interprets scores, completes specialized testing reports and directs students for additional testing or counseling.
• Proctors exams and trains all proctors in appropriate testing procedures
• Supervises work-study staff assigned to the department.

Education

Associate’s degree

Bachelor’s degree

Job description

City Colleges of Chicago – Harry S Truman College seeks a Testing Specialist to supervise the Placement Testing Center in Adult Education. This role organizes testing schedules, analyzes results, and directs students for additional testing or counseling based on need.

The ideal candidate will have excellent communication skills, the ability to craft strategic plans to meet student needs, and a proven track record in a student-service environment.