Testing Center Supervisor — Student Services

CCC; Chicago (IL); On-site; USD 41,000 - 45,000; Full time

Benefits offered by this job

Health and welfare package

403(b) and 457(b) investment plans

Pension plan (SURS)

Tuition reimbursement

Job summary

City Colleges of Chicago – Harry S Truman College is seeking a Testing Specialist to supervise the Placement Testing Center in Adult Education. You will organize testing schedules, analyze results, and direct students to further testing or counseling based on need.

The role requires excellent communication, strategic planning ability, and a proven record of student-service excellence. It is union-represented and requires Saturday availability.

Qualifications

• Associate's degree with four years of experience in student services; Bachelor's degree desirable with three years experience.
• Excellent verbal and written communication skills; ability to convey semi-complex information to varied audiences.
• Strong analytical and problem-solving skills to address student issues.
• Must be computer literate with demonstrated experience in applicable software.
• Must be available on Saturdays.

Responsibilities

• Organizes testing schedules, interprets scores, and directs students for additional testing or counseling.
• Proctors exams and trains all proctors in appropriate testing procedures.
• Supervises work-study staff assigned to the department.

Skills

Verbal and written communication

Analytical thinking

Computer literacy

Proctoring experience

Education

Associate's degree in Business/Human Relations/Psychology

Bachelor's degree in Business/Psychology or related field

Job description

City Colleges of Chicago – Harry S Truman College is seeking a Testing Specialist to supervise the Placement Testing Center in Adult Education. You will organize testing schedules, analyze results, and direct students to further testing or counseling based on need.

The role requires excellent communication, strategic planning ability, and a proven record of student-service excellence. It is union-represented and requires Saturday availability.