Testing Center Admin & Operations Specialist

University of Illinois at Urbana-Champaign; Urbana (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

The University of Illinois at Urbana-Champaign is seeking an Office Support Specialist for the Testing Center to support secure exam administration, testing operations, and related administrative tasks for the University community and external partners.

You will proctor exams (computer-based and paper-based), verify candidate identities, assist with room preparation, handle purchasing and records, and train student staff while upholding confidentiality and testing standards across multiple

Qualifications

• High school diploma or equivalent required.
• Two years of office/clerical experience may be substituted with college coursework.
• Strong customer service and interpersonal skills are essential.
• Ability to follow testing protocols and maintain confidentiality.

Responsibilities

• Administer and proctor exams following partner requirements and security protocols.
• Provide candidate support and explain testing procedures.
• Maintain testing center operations, records, and certifications.
• Coordinate purchasing, inventory, and administrative tasks.
• Assist with onboarding and training student staff.

Skills

Customer service

Communication

Organizational skills

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

The University of Illinois at Urbana-Champaign is seeking an Office Support Specialist for the Testing Center to support secure exam administration, testing operations, and related administrative tasks for the University community and external partners.

You will proctor exams (computer-based and paper-based), verify candidate identities, assist with room preparation, handle purchasing and records, and train student staff while upholding confidentiality and testing standards across multiple