Testing Center Operations & Admin Specialist

University of Illinois Urbana-Champaign; Urbana (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

University of Illinois Urbana-Champaign’s Testing Center delivers secure, efficient test administration for students, faculty, staff, and external partners. The role focuses on examination administration, security, customer service, and coordinated operations within a university setting.

Responsibilities include candidate check-in, identity verification, room setup, inventory management, and documentation. The position requires attention to standards, teamwork, and strong communication in a

Qualifications

• High school diploma or equivalent.
• Two years of related office/clerical experience may be substituted for education.
• Experience with Microsoft Office applications is preferred.

Responsibilities

• Test administration and security for Pearson VUE, ProMetric, and other partners.
• Candidate check-in and identity verification.
• Maintain testing environments and confidentiality.
• Provide customer service and support to candidates.

Skills

Customer service

Organizational skills

Communication

Teamwork

Education

Associate's Degree

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Job description

University of Illinois Urbana-Champaign’s Testing Center delivers secure, efficient test administration for students, faculty, staff, and external partners. The role focuses on examination administration, security, customer service, and coordinated operations within a university setting.

Responsibilities include candidate check-in, identity verification, room setup, inventory management, and documentation. The position requires attention to standards, teamwork, and strong communication in a