Test Center Proctor — Full-Time, On-Site with Benefits

PSI Services LLC; Virginia Beach (VA); On-site; USD 31,000 - 34,000; Full time

Benefits offered by this job

Competitive pay + comprehensive bene fi

Paid time off and retirement plans

Flexible scheduling

Career development and training

Wellness programs

Volunteer opportunities

Job summary

PSI Services LLC is seeking a Test Center Administrator/Proctor for a full-time, on-site role in Virginia Beach, VA. This entry-level position includes training and a schedule Monday–Friday with weekend rotation, offering competitive pay and benefits.

The role emphasizes exam integrity, helping test takers, ID verification, center setup, and collaboration with internal teams to ensure a smooth and secure testing experience.

Qualifications

• High school diploma or equivalent.
• US citizenship required.
• Customer service experience preferred; training provided.
• Strong communication and attention to detail.
• Basic computer skills; MS Office experience is a plus.
• Ability to stand/walk for up to 40% of shift.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as IT, to fix center issues.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Strong communication

Calm under pressure

Basic computer skills

MS Office experience

Attention to detail

Physical stamina

Education

High school diploma or equivalent

Job description

PSI Services LLC is seeking a Test Center Administrator/Proctor for a full-time, on-site role in Virginia Beach, VA. This entry-level position includes training and a schedule Monday–Friday with weekend rotation, offering competitive pay and benefits.

The role emphasizes exam integrity, helping test takers, ID verification, center setup, and collaboration with internal teams to ensure a smooth and secure testing experience.