Test Center Proctor – Full-Time, On-Site, Flexible Schedule

PSI Services LLC; Santa Rosa, Northern (CA, KY); Hybrid; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid time off

Flexible scheduling

Career development

Job summary

PSI Services LLC in Santa Rosa, CA is seeking a Test Center Administrator/Proctor for a full-time on-site role. You will help maintain exam integrity and provide a smooth testing experience. Wage is $20.81 per hour with benefits; hours are Monday-Thursday 8:00am-5:00pm and Friday 8:00am-2:00pm.

Entry-level with training provided. US citizenship required; high school diploma or equivalent, plus strong customer service and communication skills, are essential.

Qualifications

• High school diploma or equivalent required.
• US citizenship required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail are essential.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Strong communication skills

Calm under pressure

Basic computer skills

Microsoft Office

Attention to detail

Physical stamina

Education

High school diploma or equivalent

US citizenship

Tools

Microsoft Office

Job description

PSI Services LLC in Santa Rosa, CA is seeking a Test Center Administrator/Proctor for a full-time on-site role. You will help maintain exam integrity and provide a smooth testing experience. Wage is $20.81 per hour with benefits; hours are Monday-Thursday 8:00am-5:00pm and Friday 8:00am-2:00pm.

Entry-level with training provided. US citizenship required; high school diploma or equivalent, plus strong customer service and communication skills, are essential.