Test Center Proctor - Entry Level, Flexible Schedule

PSI Services LLC; Honolulu (HI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Full Benefits

PTO

Retirement plans

Flexible scheduling

Career development

Job summary

PSI Services LLC in Honolulu is seeking a Test Center Administrator to supervise exams, verify identities, and assist test takers in a calm, professional setting. The role includes setup, security, and coordination with IT to resolve issues, with comprehensive training provided.

This entry-level position emphasizes accuracy, strong customer service, and adherence to testing policies, offering full benefits and opportunities for growth within a global testing organization.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Communication

Attention to detail

Calm under pressure

Basic computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC in Honolulu is seeking a Test Center Administrator to supervise exams, verify identities, and assist test takers in a calm, professional setting. The role includes setup, security, and coordination with IT to resolve issues, with comprehensive training provided.

This entry-level position emphasizes accuracy, strong customer service, and adherence to testing policies, offering full benefits and opportunities for growth within a global testing organization.