Test Center Proctor | Flexible Schedule + Full Benefits

PSI Services LLC; Arlington (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) plan

Pension

Job summary

PSI Services LLC is seeking a Test Center Administrator to support exam proctoring at our Arlington location. This entry-level role includes training and focuses on delivering a calm, accurate testing experience and maintaining security throughout test sessions.

You will be responsible for welcoming test takers, verifying identities, setting up workstations, and assisting with technical issues and accessibility needs. Competitive benefits follow training.

Qualifications

• High school diploma or equivalent.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for up to 40% of your shift.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Communication

Attention to detail

Calm under pressure

Computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC is seeking a Test Center Administrator to support exam proctoring at our Arlington location. This entry-level role includes training and focuses on delivering a calm, accurate testing experience and maintaining security throughout test sessions.

You will be responsible for welcoming test takers, verifying identities, setting up workstations, and assisting with technical issues and accessibility needs. Competitive benefits follow training.