Part-Time Exam Center Proctor — Secure Testing & Support

PSI Services LLC; West Hartford (CT); On-site; USD 22,000 - 25,000; Part time

Benefits offered by this job

Training provided

Job summary

PSI Services LLC, in West Hartford, CT, seeks a Test Center Administrator (TCA) for a part-time role. You will welcome test takers, verify IDs, set up workstations, and resolve issues to ensure a smooth testing experience.

This entry-level position includes training, with a wage of $16.94/hr. Requires high school diploma, US citizenship, strong communication, and the ability to stay calm under pressure.

Qualifications

• High school diploma or equivalent is required.
• US citizenship is required.
• Strong communication skills and attention to detail.
• Ability to remain calm under pressure and handle sensitive situations.
• Basic computer skills; Microsoft Office experience is a plus.
• Physical ability to stand/walk for portions of the shift.
• Commitment to exam security and compliance.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain strict exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping.
• Troubleshoot with internal departments to fix issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Customer service

Attention to detail

Communication

Calm under pressure

Education

High school diploma

Tools

Microsoft Office

Job description

PSI Services LLC, in West Hartford, CT, seeks a Test Center Administrator (TCA) for a part-time role. You will welcome test takers, verify IDs, set up workstations, and resolve issues to ensure a smooth testing experience.

This entry-level position includes training, with a wage of $16.94/hr. Requires high school diploma, US citizenship, strong communication, and the ability to stay calm under pressure.