Tessitura Analytics & Systems Manager

The Smith Center; Las Vegas (NV); Hybrid; USD 85,000 - 125,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

401(k) match

Paid time off

Employee discounts

Training & growth

Free tickets

Parking on-site

Job summary

The Smith Center for the Performing Arts in Las Vegas, NV seeks a Tessitura Manager to oversee Tessitura usage, analytics, and data management across departments. The role focuses on configuring systems, training staff, and enhancing reporting capabilities to support informed decision-making in a nonprofit arts environment.

As a key player in Ticketing & Box Office, you will manage dashboards, pricing grids, and promotions within Tessitura while leading data standardization and staff training.

Qualifications

• Bachelor’s degree or equivalent experience is required.
• Minimum of three years of professional Tessitura experience.
• Strong proficiency with Tessitura and Tessitura Analytics.
• Experience in nonprofit/cultural/arts environments is preferred.

Responsibilities

• Guide users in Tessitura, resolve data and reporting issues to support departments.
• Manage reports and dashboards, coordinating with Tessitura for troubleshooting.
• Provide Tessitura Analytics training and create dashboards as needed.
• Assist with data lists, extractions, and analytics dashboards.
• Analyze datasets to inform pricing strategies and inventory management.
• Support Ticketing & Box Office in building performances and pricing grids.

Skills

Communication

Organizational skills

Prioritization

Analytical thinking

Problem solving

Adaptability

Attention to detail

Team collaboration

Education

Bachelor’s degree in a related field

Tools

Tessitura

TN Express Web

Microsoft Excel

Microsoft Office

Job description

The Smith Center for the Performing Arts in Las Vegas, NV seeks a Tessitura Manager to oversee Tessitura usage, analytics, and data management across departments. The role focuses on configuring systems, training staff, and enhancing reporting capabilities to support informed decision-making in a nonprofit arts environment.

As a key player in Ticketing & Box Office, you will manage dashboards, pricing grids, and promotions within Tessitura while leading data standardization and staff training.