Tessitura Administrator: Remote Ticketing & Data Lead

Arts Admin Jobs; Chicago (IL); Hybride; USD 70 000 - 80 000; Plein temps

Avantages offerts par ce poste

Benefits package

Résumé du poste

The Tessitura Administrator at Harris Theater manages day-to-day ticketing and CRM operations across all programming, collaborating with Marketing on pricing and inventory strategies. This role builds ticketed events for Harris Theater Presents, Resident Companies, and Visiting Companies, while improving processes and audience experience.

It requires several years in Tessitura, TN Express Web, and related systems, plus strong data reporting and collaboration with union-represented staff.

Qualifications

• At least four years of Tessitura ticketing operations experience.
• At least one year with TN Express Web (TNEW).
• Ticketmaster experience is a plus.
• Experience with SQL and HTML.

Responsabilités

• Build and maintain Tessitura events for Harris Theater Presents, Resident, and Visiting Companies.
• Develop pricing, inventory, and revenue analytics dashboards.
• Prepare monthly ticketing revenue reports and support audits.
• Collaborate with Marketing on pricing strategies and promotions.

Connaissances

Tessitura

TN Express Web

Ticketmaster experience

SQL

Description du poste

The Tessitura Administrator at Harris Theater manages day-to-day ticketing and CRM operations across all programming, collaborating with Marketing on pricing and inventory strategies. This role builds ticketed events for Harris Theater Presents, Resident Companies, and Visiting Companies, while improving processes and audience experience.

It requires several years in Tessitura, TN Express Web, and related systems, plus strong data reporting and collaboration with union-represented staff.