Tessitura & Digital Commerce Lead - Remote

Milwaukee-Repertory-Theater; Milwaukee (WI); Remote; USD 90,000 - 130,000; Full time

Job summary

Milwaukee Repertory Theater seeks an experienced Tessitura Administrator to be the organization’s primary Tessitura expert. You will lead system administration, builds, ticketing configuration, digital commerce and analytics to support revenue, customer experience and data integrity.

You will collaborate across departments and with external partners to ensure effective use of Tessitura, implement new features and deliver timely, accurate reporting for leadership.

Qualifications

• Bachelor's degree or equivalent experience.
• Advanced Tessitura experience including event builds and reporting.
• Experience managing complex ticketing operations across multiple venues.

Responsibilities

• Lead Tessitura administration, upgrades and data quality initiatives.
• Manage online ticketing, digital commerce and patron communications.
• Develop and maintain reporting dashboards for sales and attendance.
• Collaborate across departments and with external tech vendors.

Skills

Tessitura

System administration

Data analysis

CRM & reporting

Project leadership

Cross-functional collaboration

Education

Bachelor's degree

Tools

JCA

Vivian

Excel

Job description

Milwaukee Repertory Theater seeks an experienced Tessitura Administrator to be the organization’s primary Tessitura expert. You will lead system administration, builds, ticketing configuration, digital commerce and analytics to support revenue, customer experience and data integrity.

You will collaborate across departments and with external partners to ensure effective use of Tessitura, implement new features and deliver timely, accurate reporting for leadership.