Territory Service Operations Leader

Hobart Food Equipment and Service; New York (NY); On-site; USD 120,000 - 200,000; Full time

Job summary

ITW Food Equipment Group LLC in New York is seeking a Service Territory Operations Manager to lead and direct the territory, delivering service annual plan commitments and revenue growth. You will collaborate with Field Sales Managers, Installation Managers, Equipment Sales teams, and major dealers to support ITW FEG growth.

The role requires strategic leadership, strong financial acumen, and the ability to develop talent across the service organization.

Qualifications

• Bachelor's degree and at least 8 years of leadership experience in a distributed service industry environment or equivalent experience.
• Project Management Professional (PMP) or strong foundational knowledge of project management fundamentals.
• Ability to communicate effectively with a wide audience range.
• MS Office application proficiency to drive efficiency, productivity, and accuracy.

Responsibilities

• Lead and direct the territory to achieve Service Annual Plan commitments and drive service revenue growth.
• Maintain relationships across ITW FEG with Field Sales Managers, Territory Installation Managers, Equipment sales teams and major dealers.
• Provide strategic direction for Service as defined in Annual and Long-Range Plans and ensure execution by District Managers.
• Attract and develop leadership talent within the service organization and coach teams on career progression.
• Manage and analyze the P&L of the territory and act on strategic opportunities.
• Collaborate with cross-functional teams to achieve territory objectives and respond to market dynamics.

Skills

Leadership experience

Effective communication

Strategic thinking

Education

Bachelor's degree

PMP certification

Tools

MS Office

Job description

ITW Food Equipment Group LLC in New York is seeking a Service Territory Operations Manager to lead and direct the territory, delivering service annual plan commitments and revenue growth. You will collaborate with Field Sales Managers, Installation Managers, Equipment Sales teams, and major dealers to support ITW FEG growth.

The role requires strategic leadership, strong financial acumen, and the ability to develop talent across the service organization.