Territory Service Account Manager – Growth & Solutions

Southland Industries; Garden Grove (CA); On-site; USD 91,000 - 117,000; Full time

Benefits offered by this job

401(k) plan with 50% company match and

Medical, dental, and vision insurance

Annual bonus program

Life insurance

Disability income protection

Pre-tax flexible spending plans

Paid parental leave

Paid holidays, vacation, and personal

Training/professional development

Wellness benefits

Job summary

Southland Industries in California is seeking a Service Account Manager to grow and maintain key customer accounts. You will oversee the sales process from prospecting to closing, acting as the primary contact and coordinating with the service team to ensure client satisfaction.

Ideal candidates have 3+ years in service sales, strong communication, CRM proficiency, and the ability to travel within the region.

Qualifications

• Two-year degree or equivalent training and experience
• 3+ years in direct relevant experience
• Strong knowledge of service policies, procedures and capabilities
• Strong verbal and written communication, including presentation skills
• Strong customer service skills and ability to develop customer relationships
• Demonstrated sales skills in prospecting, qualifying, proposing and closing sales and capable of developing and managing large accounts
• Strong collaboration skills internally and externally, with strong problem-solving abilities
• Frequent travel to job sites within assigned region
• Strong Microsoft Office skills, including Excel, Word and PowerPoint
• Solid knowledge of CRM

Responsibilities

• Grow our service business by prospecting in assigned market territory to develop and cultivate new existing building owner direct customers
• Sell new service maintenance agreements and truck-based service and project work
• Proactively manage the service sales process to close sales, including prospecting, qualifying, proposals, and handling questions
• Develop and maintain positive relationships within assigned customer accounts and act as the One Southland contact for customers
• Continuously generate new sales by leveraging networks and social channels, identifying new business opportunities
• Mentor less-experienced Service Account Managers

Skills

Customer relationships

Sales experience

Presentation skills

Communication skills

Team collaboration

Travel

CRM knowledge

MS Office

Education

Two-year degree

Tools

CRM

Excel

Word

PowerPoint

MS Office

Job description

Southland Industries in California is seeking a Service Account Manager to grow and maintain key customer accounts. You will oversee the sales process from prospecting to closing, acting as the primary contact and coordinating with the service team to ensure client satisfaction.

Ideal candidates have 3+ years in service sales, strong communication, CRM proficiency, and the ability to travel within the region.