Strategic Service Account Manager - Growth & Solutions

Southland Industries, Inc.; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) plan with company match

Health insurance (employee)

Annual bonus program

Life insurance

Disability insurance

Pre-tax flexible spending plans

Paid parental leave

Paid holidays, vacation, and personal

Training and professional development

Wellness benefits

Job summary

Southland Industries in Houston seeks a service sales professional to grow the service portfolio by identifying and cultivating new and existing owner-direct customers in the assigned market territory.

You will prospect, qualify, present proposals, and close service maintenance agreements and truck-based service and project work, coordinating with Service teams to ensure customer satisfaction and profitable growth.

Qualifications

• Bachelor’s degree or equivalent training and experience
• 2+ years of direct relevant experience
• Strong knowledge of service policies, procedures and capabilities
• Strong verbal and written communication, including presentation skills
• Strong customer service skills and ability to develop customer relationships
• Demonstrated sales skills in prospecting, qualifying, proposing and closing sales
• Strong collaboration skills internally and externally, with problem-solving abilities
• Frequent travel to job sites within assigned region
• Strong Microsoft Office skills, including Excel, Word and PowerPoint
• Solid knowledge of CRM

Responsibilities

• Develops and maintains positive relationships within assigned customer accounts.
• Oversees the sales process and acts as a “One Southland” point of contact for customers.
• Maintains regular communications with customers and coordinates with Service team.
• Continuously generates new sales by using existing and potential customer networks.
• Identifies new business opportunities as the customer’s building solutions partner.
• Develops and executes customer account plans for key and target customers.
• Contributes to the renewal process and seeks to increase scope/value prior to renewal.
• Achieves annual sales plan within approved budgets and target gross profit levels.

Skills

Prospecting

Account management

Negotiation

Customer relations

Communication

CRM

MS Office

Education

Bachelor’s Degree in relevant field

Tools

CRM software

Proposals tools

Job description

Southland Industries in Houston seeks a service sales professional to grow the service portfolio by identifying and cultivating new and existing owner-direct customers in the assigned market territory.

You will prospect, qualify, present proposals, and close service maintenance agreements and truck-based service and project work, coordinating with Service teams to ensure customer satisfaction and profitable growth.