Territory Product Support & Revenue Growth Pro

Dobbs Equipment, LLC; Lutz (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Dobbs Equipment, LLC is seeking an experienced Product Support Sales Rep (PSSR) in Florida to lead customer support activities and aggressively pursue product support opportunities. The role focuses on driving revenue and profitability within the assigned AOR and ensuring high customer satisfaction through proactive service.

The ideal candidate will have a Bachelor’s degree or equivalent with 3+ years in a related field, strong communication skills, and proficiency with MS Office

Qualifications

• Bachelor’s degree or equivalent from a four-year college or a minimum of 3 years related experience and/or training; or equivalent combination of education and experience.
• Valid Driver’s License and maintain a clean driving record.
• Ability to communicate effectively with teammates and customers.
• Strong problem-solving skills.
• Must be able to self-manage/self-motivate.
• PC literate, proficient with MS Office, with an emphasis in Excel and Outlook required.

Responsibilities

• Ensure compliance with health and safety policies and procedures.
• Call on all customers in your assigned territory to maximize product support revenue and profitability.
• Update the customer database and fleet details.
• Monitor local customer and competitive trends and report insights.
• Ensure customer satisfaction and resolve disputes promptly.
• Staff the parts counter as scheduled and promote parts orders for efficiency.
• Develop the Dobbs Customer Portal by educating customers.
• Assist in collecting accounts receivable as requested.

Skills

Customer service experience

PC literacy

Education

Bachelor’s degree or equivalent

4-year college degree or equivalent experience

Tools

MS Office

Excel

Outlook

Job description

Dobbs Equipment, LLC is seeking an experienced Product Support Sales Rep (PSSR) in Florida to lead customer support activities and aggressively pursue product support opportunities. The role focuses on driving revenue and profitability within the assigned AOR and ensuring high customer satisfaction through proactive service.

The ideal candidate will have a Bachelor’s degree or equivalent with 3+ years in a related field, strong communication skills, and proficiency with MS Office