Territory Patient Admissions Coordinator — Home Health

AccentCare; Sacramento (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and paid holidays

Professional development

Company 401(k)

Flexible spending accounts

Job summary

AccentCare Sacramento is seeking a Clerical Territory Patient Admissions Coordinator to join us onsite. This full-time role collaborates with clients, families, and referral sources to ensure timely and accurate referrals and works with agency staff and sales to drive patient satisfaction.

Requirements include a high school diploma, at least one year in home care/hospice, EMR experience (HCHB preferred), and payer experience.

Qualifications

• High School or GED.
• Minimum of one year experience in home care, hospice, or personal care services.
• Prior use of Electronic Medical Records (EMR), HCHB preferred.
• Experience in dealing with a variety of payors in healthcare, e.g., Medicare, Medicaid, and commercial payers, preferred.

Responsibilities

• Collaborates and maintains effective communication with the Referral Source, Sales teams, Clients and/or local agency operations to collect needed information to process a quality referral.
• Documents all referral related information, actions taken, and follow-up required in the medical record in a timely and accurate manner. As applicable utilizes the agency’s software solution to facilitate the referral process by completing required workflow task within the Company’s established time frames.
• Ensures timely attention to referrals received from a variety of platforms, e.g., eFax, telephone, or referral portal/Hospital EMR portal.
• Where applicable, reviews Eligibility Alerts and Responses for Medicare Clients.
• Requests, H & P, Discharge Summary, and other documents needed for ICD 10 coding by the CPOCC team, if not received with the referral information.
• Completes a “Follow Up” call to the Client/Caregiver/Referral Source to collect or confirm information. Example: confirms out of pocket expense, clarify teachable caregiver, and collect missing demographic and physician information.

Education

High School or GED

Tools

HCHB EMR

Job description

AccentCare Sacramento is seeking a Clerical Territory Patient Admissions Coordinator to join us onsite. This full-time role collaborates with clients, families, and referral sources to ensure timely and accurate referrals and works with agency staff and sales to drive patient satisfaction.

Requirements include a high school diploma, at least one year in home care/hospice, EMR experience (HCHB preferred), and payer experience.