Territory Parts & Service Consultant

Dobbs Peterbilt; Memphis (TN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Long-term disability

Life insurance

401(k)

Paid vacation

Sick leave

Job summary

Dobbs Truck Group is seeking an Outside Parts & Service Sales Representative to develop and grow our aftermarket parts and service business across an assigned territory. You will promote all Dobbs aftermarket solutions, including parts, service repair, mobile service, and uptime programs, while building lasting customer relationships.

The role emphasizes systematic selling, fleet engagement, and collaboration with internal teams to drive revenue growth and customer uptime across multiple

Qualifications

• Proven experience in heavy-duty truck parts, service, or aftermarket sales.
• Strong understanding of fleet maintenance operations and aftermarket parts and service solutions.
• Demonstrated ability to build relationships and grow customer accounts.
• Strong communication, organization, and problem-solving skills.
• Ability to work independently while collaborating with dealership teams.

Responsibilities

• Develop and manage an assigned territory to grow parts and service business with existing and prospective customers.
• Establish relationships with maintenance managers and purchasing contacts to position Dobbs Truck Group as a trusted partner.
• Maintain a structured sales cadence through in-person visits, phone calls, and digital engagement.
• Maintain accurate account records, activities, and opportunity tracking.
• Identify opportunities to expand market penetration and increase share of wallet.
• Demonstrate systematic selling skills: pre-call planning, identifying needs, presenting solutions, closing.
• Develop account-specific sales strategies to grow long-term customer value.
• Analyze customer purchasing patterns to identify opportunities for increased parts and service sales.
• Monitor competitive activity and provide market feedback.
• Coordinate with service advisors to convert opportunities into scheduled repairs.
• Promote mobile service and other offerings to reduce downtime.
• Call on national and regional fleet accounts through various channels.
• Partner with leadership to ensure engagement with strategic fleet customers.
• Promote fleet programs and service agreements for maintenance strategies.
• Support onboarding and ongoing relationship management for key accounts.
• Promote and support market programs, parts promotions, and fleet offerings.
• Participate in sales initiatives and trainings to strengthen product knowledge.
• Collaborate with Parts, Service, and Truck Sales teams for seamless support.
• Communicate customer needs and market insights to dealership leadership.
• Assist in coordinating service scheduling and parts support as needed.

Skills

Heavy-duty truck parts sales

Account management

Territory development

Relationship building

Communication skills

Job description

Dobbs Truck Group is seeking an Outside Parts & Service Sales Representative to develop and grow our aftermarket parts and service business across an assigned territory. You will promote all Dobbs aftermarket solutions, including parts, service repair, mobile service, and uptime programs, while building lasting customer relationships.

The role emphasizes systematic selling, fleet engagement, and collaboration with internal teams to drive revenue growth and customer uptime across multiple