Territory Manager (Tucson, AZ)

CHRISTENSEN INC; Richland (WA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Parental Leave Program

Employee Assistance Program

Bonus incentive programs

Job summary

Christensen Company is seeking a Territory Manager to drive account management and new business within a defined territory, primarily focused on branded and unbranded convenience stores and truck stops. You will report to the PNW Branded Dealer Sales Manager for the Retail Fuels division and work from the Tucson area, covering the region.

You will develop annual sales plans, execute growth initiatives, manage receivables with credit, and collaborate on fleet programs and new brand upgrades.

Qualifications

• BA/BS in Business or related field required.
• Minimum 5 years sales/account management experience.
• Professional degree preferred where applicable.
• Proven ability to build long-term relationships and meet sales targets.
• Excellent verbal and written communication; strong computer skills.
• Conflict management and problem solving capabilities.

Responsibilities

• Manage customer relationships to drive Net Promoter Score through weekly in-person visits.
• Develop annual territory sales action plans using geographical intelligence.
• Execute business plans to meet monthly, quarterly and annual targets.
• Collaborate with credit to manage territory accounts receivable.
• Drive fleet volume by coordinating with Fleet Card division and customer locations.
• Prospect fuel accounts and pass leads to build a dynamic sales pipeline.
• Collaborate with Business Development Manager to advance prospects to close.
• Oversee new brand/upgrade conversions with Project Manager.
• Conduct and train customers to improve Mystery Shop scores and brand image.
• Report weekly on goals and performance in align with team huddles.

Skills

Account management

Relationship building

Sales experience

Communication skills

Computer skills

Conflict management

Education

BA/BS in Business

5+ years sales experience

Professional degree preferred

Job description

Note: This position is based out of the Tucson area and will cover that region.SCOPE:This position provides account management and new business acquisition within a specified geographical territory. The Territory Manager (TM) reports to the PNW Branded Dealer Sales Manager for the Retail Fuels division of the Christensen Company. The TM is responsible for the overall profitability and growth of their territory. The accounts are branded and unbranded convenience stores and truck stops. The TM’s ultimate responsibility is to grow long term volume and gross profit in the established territory.SIGNIFICANT ACTIVITIES & DELIVERABLESBusiness RetentionManage customer relationships to drive customer Net Promoter Score through weekly in-person visitsProvide annual territory sales action plan with geographical intelligence, at risk accounts and investmentsDevelop and execute business plans to achieve stated monthly, quarterly and annual initiatives/objectivesCollaborate with credit department to manage territory's accounts receivableEnsure customers execute oil company promotions and loyalty programsGrowthDevelop and commit to monthly, quarterly and annual growth plan and initiativesCounsel existing customers to help them grow their businessProvide weekly feedback and direction on customer marginsEnsure existing customers are purchasing all available product lines from ChristensenCollaborate with the Fleet Card division to drive fleet volume to customer locationsProspect fuel accounts throughout territory and pass on LEADS to develop dynamic pipelineWork hand in hand with the Business Development Manager to move prospects to close the sales cycleCollaborate with Project Manager to manage new brand/upgrade conversion processMystery ShopsManage mystery shops to drive customer Image/Mystery Shop Score through weekly in-person visitsDevelop and execute mystery shop plans to achieve stated monthly, quarterly and annual objectivesCounsel and train existing customers to help them accomplish mystery shop targetsCollaborate with Project Manager to manage new brand/upgrade conversion processLEADERSHIP & TEAM REACHBe prepared to provide weekly updates on goals in 1:1 meetingsBe prepared to report on current performance to plan, competitive intelligence, success stories and other learnings that will benefit the team during each weekly team huddleBe prepared to report on progress to monthly, quarterly and annual priorities as well as successes, adjustments and failures during each monthly team huddleUnderstand and live our Core Values and execute all aspects of our Employee Value PropositionBecome intimately familiar with Customer Value PropositionSKILLS & QUALIFICATIONSBA/BS Degree in Business and/or at least 5 years sales experience. Professional degree preferredSuccess in account/relationship management and reaching the company's sales targets on timeSuccess in creating long term relationships, understanding customer's demands, while generating growthExcellent communication skills both verbal and written, Excellent computer skills, Conflict ManagementPHYSICAL & MENTAL DEMANDSOperates in a professional office environment.Regularly required to stand, walk, sit for long periods of times, talk, and hear.Repeating motions that may include the wrists, hands and/or fingers, with the ability to reach with hands and arms.This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.COMPANY OFFERED BENEFITSAs Christensen continues to fuel exponential growth, we pursue to offer a diverse portfolio of benefits coupled with our compensation and bonus incentive programs. A few elements of our benefit programs include:Health Insurance Benefits:Medical, Dental, Vision, plus Ancillary Plans.Flexible Spending Accounts for Health and Dependent Care, and Health Savings Accounts.Company provided long term disability and up to $50,000 of life insurance.401(k) plan with a generous company contribution.Paid time off in addition to 7 company paid holidays.Parental Leave Program.Employee Assistance Program.Employee Recognition Program.Employee Referral Bonus Program.