Logistics Coordinator

CHRISTENSEN INC; Seattle (WA); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health Insurance

401(k) plan with company contribution

Paid time off and holidays

Parental Leave

Employee Assistance Program

Job summary

Christensen Logistics Coordinators in Seattle, WA, seek a detail-oriented dispatcher to manage internal and external deliveries, validate driver workloads, delivery windows, and cost structures.

You will cooperate with sales, operations, and drivers to optimize routes, maintain safety compliance, and report on performance. This role requires strong data entry and customer service skills and offers comprehensive benefits.

Qualifications

• High School diploma or higher required.
• 2–5 years of dispatching, logistics, or related experience.
• Knowledge of the delivery area (WA, OR, ID, AZ, NM, NV & UT) is a plus.

Responsibilities

• Coordinate and dispatch deliveries across carriers and drivers.
• Monitor hours of service and ensure DOT compliance.
• Communicate route changes to drivers and stakeholders.
• Track performance against KPIs and report issues.

Skills

Data entry

Customer service

Dispatching

Logistics coordination

Education

High School diploma or higher

Tools

Microsoft Office

Job description

SCOPE:Christensen Logistic Coordinators are responsible for routing internal and external customer deliveries while validating driver workflow, delivery windows, and cost structures. Working with internal and external stakeholders to manage all transport deliveries at Christensen. All activities are done in accordance with DOT hours of service regulations, and in compliance with efficiency standards and safety regulations.SIGNIFICANT ACTIVITIES & DELIVERABLESMaintain fuel inventory for all Keep Full (Inventory Managed) locationsTake all fuel orders for transport loads from customers and internal salesmen alike for the Retail Fuels, Commercial, External and Unbranded business unitsUnderstand and manage allocation distribution and requests, working alongside the supply and pricing team to ensure both pricing and branding needs are metFollow daily market changes to capture the best priceMonitor the Motive system in order to track trucks and hours of serviceWork alongside the operations team to accommodate all maintenance schedules while remaining on time in fullUtilize independent judgment to assign drivers to trucks and routes to maximize operational efficiency, customer satisfaction, and overall profitability, all while adhering to safety requirementsExercise discretion while managing schedule changes due to driver absences, business changes, and/or vehicle maintenanceAdjust assignments and routes as needed, communicating changes to appropriate stakeholders both internal and externalReport any service failures to the Logistics Manager with an incident report and or Salesforce report and send communication to the Stakeholders affectedServe as primary point of contact for drivers and troubleshoot concernsManage and escalate onsite emergencies reported by drivers to the appropriate parties in compliance with company, environmental, health, safety and security guidelinesLog and report emergency delivery detailsReview and analyze previous day deliveries to all customers to ensure routes were adhered to and efficiency levels were met or exceededRemain flexible to schedule needs, including covering extra shifts when other team members are out on vacation or sickCollaborate with the OAC team to accomplish the Wholesale Fuel Customer Value PropositionCollaborate with the Territory Managers to increase transaction level profitabilityParticipate in frequent 1:1s with the Logistics ManagerParticipate in Team Huddles in an engaging fashion understanding KPIs and scorecard performanceComplete a Performance Planner that supports the Common Carrier Business Units annual goalsUtilize Third Party Carriers while staying compliant with COIs and authorizations to meet business needs where internal fleet lacks capacityHelp to onboard customers to adhere to the Logistics SLAAssign and manage accessorial fees and pricing changes as neededOther duties as assignedLEADERSHIP & TEAM REACHThis position requires coordination with many Christensen team members, as well as outside parties such as customers, vendors, and suppliers. While this position does not directly manage others, Logistic Coordinators are expected to lead by example, and consistently deliver a high level of customer service to internal and external customers.SKILLS & QUALIFICATIONSHigh School diploma or higherData entry experience.Excellent computer skills, including Microsoft OfficeCustomer service background.2-5 years of dispatching, logistics, or similar experienceKnowledge of delivery area (WA, OR, ID, AZ, NM, NV & UT).DOT compliance experience a plusPHYSICAL & MENTAL DEMANDSRegularly required to talk and hearRequires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbingLift and/or move items over 50 poundsVision abilities such as close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.COMPANY OFFERED BENEFITSAs Christensen continues to fuel exponential growth, we pursue to offer a diverse portfolio of benefits coupled with our compensation and bonus incentive programs. A few elements of our benefit programs include:Health Insurance Benefits:Medical, Dental, Vision, plus Ancillary Plans.Flexible Spending Accounts for Health and Dependent Care, and Health Savings Accounts.Company provided long term disability and up to $50,000 of life insurance.401(k) plan with a generous company contribution.Paid time off in addition to 7 company paid holidays.Parental Leave Program.Employee Assistance Program.Employee Recognition Program.Employee Referral Bonus Program.