Territory Manager

Jobtailor; New Jersey; On-site; USD 70,000 - 110,000; Full time

Job summary

Jobtailor is seeking an experienced client-focused sales professional in the New Jersey market to manage key accounts and coordinate cross-functional teams. You will drive relationships with architects, project managers, and contractors while generating competitive quotes in Salesforce.

The role requires 6+ years in sales or project management, strong communication, and knowledge of ANSI standards; AAADM certification is preferred. This is a full-time on-site position based in the United States.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• 6+ years sales, project management or similar experience.
• Experience utilizing Salesforce.
• AAADM Certification is preferred or required where applicable.

Responsibilities

• Develop relationships with assigned client accounts and key decision makers.
• Meet regularly with client accounts by phone or in person.
• Ensure client satisfaction and resolve escalated issues.
• Evaluate client needs and propose potential solutions.
• Serve as the single point of contact for clients and coordinate client service teams.
• Identify and escape cross-selling and upselling opportunities.
• Provide client training or basic support as needed.
• Develop relationships with property managers, hospitals, contractors, glaziers, hardware suppliers, owners, architects, and specification writers.
• Review plans, specifications, details, and job-site conditions to formulate competitive customer quotations.
• Work in Salesforce custom bid module to generate quotes and manage the customer base.
• Coordinate equipment delivery and installation with branch personnel.
• Work with the credit department to secure terms and ensure timely payment.
• Address customer satisfaction issues after sale and installation.
• Submit accurate weekly reports and participate in weekly digital calls.
• Pre-sell products to architects through planning-stage documents.
• Educate architects and specification writers about products.
• Maintain knowledge of ANSI standards and AAADM certification requirements.
• Perform other sales-operations assignments requested by the Regional Sales Manager

Skills

Client Relationship Management

Salesforce Utilization

Project Management

Excellent Communication Skills

ANSI Standards Knowledge

Education

High School Diploma

Bachelor’s Degree Preferred

Tools

Salesforce

Job description

• Develop relationships with assigned client accounts and key decision makers
• Meet regularly with client accounts by phone or in person
• Ensure client satisfaction and resolve escalated issues
• Evaluate client needs and propose potential solutions
• Serve as the single point of contact for clients and coordinate client service teams
• Identify and escape cross-selling and upselling opportunities
• Provide client training or basic support as needed
• Develop relationships with property managers, hospitals, contractors, glaziers, hardware suppliers, owners, architects, and specification writers
• Review plans, specifications, details, and job-site conditions to formulate competitive customer quotations
• Work in Salesforce custom bid module to generate quotes and manage the customer base
• Coordinate equipment delivery and installation with branch personnel
• Work with the credit department to secure terms and ensure timely payment
• Address customer satisfaction issues after sale and installation
• Submit accurate weekly reports and participate in weekly digital calls
• Pre-sell products to architects through planning-stage documents
• Educate architects and specification writers about products
• Maintain knowledge of ANSI standards and AAADM certification requirements
• Perform other sales-operations assignments requested by the Regional Sales Manager

Requirements

• High school Diploma required
• Bachelor’s degree preferred
• 6+ years sales, project management or similar experience
• Experience utilizing Salesforce
• Excellent collaboration and relationship/rapport-building skills
• Excellent oral and written communication and presentation skills
• Strong work ethic
• Candidate must live in the market
• Must be legally authorized to be employed in the United States
• Employment visa sponsorship is not provided
• Maintain full knowledge of current ANSI standards and AAADM certification requirements

Core Competencies

Demonstrates expertise in client relationship management, sales operations, and project management, with a strong focus on customer satisfaction and effective communication. Proficient in utilizing Salesforce for managing client accounts and generating competitive quotations while maintaining knowledge of ANSI standards and AAADM certification requirements.

Highest-signal resume keywords

• Client Relationship Management
• Salesforce Utilization
• Project Management
• Excellent Communication Skills
• ANSI Standards Knowledge

ATS Optimization Keywords

Hard Skills

• Sales Operations
• Project Management
• Competitive Quotation Formulation
• Client Training
• Cross-Selling
• Upselling
• Customer Satisfaction Resolution
• Report Submission
• Digital Communication
• Bid Module Management

Soft Skills

• Collaboration
• Relationship Building
• Strong Work Ethic
• Oral Communication
• Written Communication

Certifications & Qualifications

• AAADM Certification

Industry Keywords

• ANSI Standards
• Client Accounts
• Property Managers
• Contractors
• Architects
• Specification Writers
• Hardware Suppliers
• Job-Site Conditions
• Equipment Delivery
• Installation Coordination

Tools & Technologies

• Salesforce