Territory Field Service Technician – Sanitation Equipment

Solenis LLC; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

Solenis LLC seeks a Field Service Technician (or Territory Account Specialist) in Norfolk, VA to manage institutional service operations and maintain chemical dispensing systems and leased dish machines for customers. You will ensure service levels, safety, and strong client relationships while working across laundry, kitchen, housekeeping, water treatment, and pools programs.

The role emphasizes independent task management, timely visits, and accurate reporting using Salesforce FSL and standard

Qualifications

• Customer-focused and self-motivated, able to work independently and meet deadlines.
• Strong communication and relationship-building skills across levels of a customer organization.
• Willingness to learn and adapt to new equipment and procedures.

Responsibilities

• Deliver exceptional customer experience by supporting Diversey's cleaning and sanitation programs.
• Build and maintain strong relationships with customers at all levels.
• Promote safety by adhering to EHS policies and procedures.
• Install equipment following SOPs, and perform routine site visits.
• Provide training to customers on equipment operation and SDS.
• Monitor on-site inventory and support order placement and program compliance.
• Diagnose and troubleshoot equipment and system performance.
• Maintain inventory in vehicles and storage areas to support service needs.

Job description

Solenis LLC seeks a Field Service Technician (or Territory Account Specialist) in Norfolk, VA to manage institutional service operations and maintain chemical dispensing systems and leased dish machines for customers. You will ensure service levels, safety, and strong client relationships while working across laundry, kitchen, housekeeping, water treatment, and pools programs.

The role emphasizes independent task management, timely visits, and accurate reporting using Salesforce FSL and standard