Territory Field Sales Executive

Johnson Controls; Arlington Heights (IL); On-site; USD 68,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Paid vacation/holidays/sick time

401K, medical, dental, and vision care

Day one benefits

Extensive training opportunities

Collaborative team environment

Safety-focused culture

Company vehicle and tools

Employee discounts

A Day in a Life at Johnson Controls

Job summary

Johnson Controls in Arlington Heights, IL seeks a Customer Care Representative to maintain and grow sales within a defined customer base and territory. You will become the primary contact for customers, manage retention, and develop strategies to increase revenue and satisfaction.

The role emphasizes understanding each account, building relationships, and working with district operations to enhance service delivery.

Qualifications

• Excellent communication skills and the ability to quickly qualify opportunities.
• High degree of self-discipline and the ability to manage your work independently.
• Strong motivation and comfort working toward sales and retention goals.
• Ability to sell intangible services and explain value clearly to customers.

Responsibilities

• Maintain and grow sales within an assigned customer base and geographical territory.
• Manage retention activities within an assigned service agreement customer base.
• Serve as the primary point of contact for assigned customers and build strong ongoing relationships.
• Develop a detailed understanding of each account, including key decision makers, equipment, service contracts, and account history.
• Develop and execute customer-focused sales strategies to improve retention, customer satisfaction, and revenue growth.
• Deliver increased sales against an assigned quota.
• Partner with district operations to improve service delivery and support the customer experience.
• Report progress, activity, and performance metrics to operations and corporate teams on a weekly and monthly basis.

Skills

Excellent communication

Self-discipline

Sales and retention

Ability to sell services

Education

High School Diploma

Tools

Microsoft Office

Salesforce

Ace

Report to Web

Job description

Johnson Controls in Arlington Heights, IL seeks a Customer Care Representative to maintain and grow sales within a defined customer base and territory. You will become the primary contact for customers, manage retention, and develop strategies to increase revenue and satisfaction.

The role emphasizes understanding each account, building relationships, and working with district operations to enhance service delivery.