HVAC Service Sales Leader: Grow Key Accounts

3M HEALTHCARE; Irving (TX); On-site; USD 121,000 - 185,000; Full time

Job summary

Johnson Controls is seeking a Service Sales Leader in Irving, TX to drive growth of our local service business across controls, fire, mechanical, and retrofit opportunities. You will lead a high‑performing team delivering customer solutions and expanding our market presence.

The role emphasizes developing account plans, aligning sales and operations, mentoring staff, and building long‑term partnerships with key customers while maintaining compliance and leveraging industry events.

Qualifications

• Bachelor’s degree in Engineering, Business, Marketing, or a related field.
• Eight to ten years of progressive experience in HVAC sales or operations.
• At least three years of experience leading or developing others in a supervisory or leadership role.
• Strong ability to build relationships and communicate effectively with both technical and non-technical audiences.
• A passion for developing people, building teams, and delivering an excellent customer experience.

Responsibilities

• Lead and manage the assigned Building Technologies and Solutions service sales portfolio to achieve targets for revenue, growth, and profitability.
• Expand market presence by developing new customer relationships and growing existing accounts, especially within key and target accounts.
• Partner with your team to identify, qualify, and pursue new opportunities while continuously expanding the scope of services delivered to customers.
• Ensure account plans are developed and maintained for key customers to support long-term growth.
• Analyze market trends, competitive activity, and customer needs to guide sales strategies and drive business performance.
• Align sales and operations teams to deliver a seamless customer experience and support overall branch objectives.
• Establish and manage territory ownership and account assignments in alignment with regional direction.
• Foster a collaborative and inclusive team environment across functions and geographies.
• Monitor customer satisfaction and take proactive steps to address concerns and strengthen relationships.
• Build and maintain strong personal relationships with key customers to support long-term partnerships and growth opportunities.
• Review proposals and estimates to ensure accuracy, quality, and alignment with business goals.
• Ensure sales processes, tools, and standards are consistently followed and that team members are well trained and supported.
• Promote collaboration across selling segments to maximize opportunities within the territory.
• Set clear goals and expectations for the team and provide ongoing coaching and feedback to support performance and development.
• Lead hiring, onboarding, and development of the sales team in partnership with branch leadership.
• Conduct regular one-on-one meetings, field coaching, and performance discussions to support individual and team success.
• Ensure compliance with company policies, as well as local, state, and federal regulations.
• Represent Johnson Controls in the local community through industry events, partnerships, and outreach activities.

Skills

Relationship building

Communication

Leadership

HVAC sales

People development

Education

Bachelor’s degree in Engineering, Business, Marketing, or a related field

Job description

Johnson Controls is seeking a Service Sales Leader in Irving, TX to drive growth of our local service business across controls, fire, mechanical, and retrofit opportunities. You will lead a high‑performing team delivering customer solutions and expanding our market presence.

The role emphasizes developing account plans, aligning sales and operations, mentoring staff, and building long‑term partnerships with key customers while maintaining compliance and leveraging industry events.