Territory Clinical Manager

Soap Creek Resources; San Diego (CA); Presencial; USD 110.000 - 160.000; Jornada completa

Descripción de la vacante

Soap Creek Resources seeks a Clinical Manager to oversee patient care services and clinical staff. You will lead regulatory readiness, CHAP alignment, QAPI initiatives, and patient satisfaction efforts while coordinating interdisciplinary care plans.

The role requires an RN license in California, 5+ years RN with supervisory experience in Home Health, CPR certification, and willingness to travel between locations.

Formación

• Graduate from an approved school of professional nursing and licensed to practice as an RN.
• 5 yrs RN experience with 2+ yrs supervisor experience in Home Health.
• Experience managing RN services in home, community, or clinic preferred.
• Must possess and maintain valid CPR certification.
• Licensed driver with insured vehicle and ability to travel to all locations.

Responsabilidades

• Oversee Operations: manage day-to-day clinical and administrative operations as primary contact for staff and patients.
• Ensure Regulatory Compliance: deliver care aligned with standards, agency policies, and regulations.
• Provide Leadership & Backup Support: act as leader during absence of Territory Administrator and cover PCM/CSS roles.
• Coordinate Patient Care: manage intake/referral and develop, execute, and update care plans with an interdisciplinary team.
• Drive Quality & Assessment: evaluate care quality, assess ongoing patient needs, assist transfers and discharges.
• Manage OASIS & Discharge Data: review discharge data, edit/lock OASIS forms, oversee discharge processes.
• Lead QAPI: direct quality initiatives, track incidents, analyze trends, implement action plans.
• Maintain Survey Readiness: ensure accreditation, conduct audits, manage HHCAHPS distribution.
• Oversee Emergency Preparedness: lead EPP activation, reporting, and ongoing event monitoring.

Conocimientos

Registered Nurse License

Supervisory Experience

Home Health Care

Care Coordination

Educación

Bachelor of Science in Nursing

Descripción del empleo

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.