Territory Clinical Manager

Talent With Heart; San Diego (CA); Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Talent With Heart is seeking a Clinical Manager to oversee patient care services and nursing staff. The role ensures safe, effective care delivery, regulatory compliance, and readiness for CHAP surveys.

You will lead QAPI initiatives, coordinate patient care with an interdisciplinary team, and manage discharge data and emergency preparedness across multiple locations.

Formación

• RN license to practice in the state of operation.
• 5 yrs RN experience with 2+ yrs supervisor experience in Home Health.
• Experience managing RN services in home, community, or clinic.
• Must possess CPR certification.
• Must be licensed driver with insured vehicle and ability to travel to all locations.

Responsabilidades

• Oversee Operations and serve as primary contact for staff and patients during operating hours.
• Ensure Regulatory Compliance with professional standards and agency/state/federal regulations.
• Provide Leadership & Backup Support as acting leader in absence of Territory Administrator.
• Coordinate Patient Care with interdisciplinary team to develop and update individualized care plans.
• Drive Quality & Assessment by evaluating care quality and patient needs.
• Manage OASIS & Discharge Data incl. reviewing discharge data.
• Lead Quality Improvement (QAPI) initiatives and track incidents.
• Maintain Survey Readiness & Analytics and manage survey distribution.
• Oversee Emergency Preparedness Planning and post-activation reporting.

Conocimientos

Leadership

Regulatory compliance

QAPI

Patient care coordination

OASIS knowledge

Educación

Graduate from an approved school of professional nursing

Licensed RN in operating state

Descripción del empleo

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.