Territory Clinical Manager

MFG Professionals; San Diego (CA); Presencial; USD 95 000 - 125 000; Tempo integral

Resumo da oferta

MFG Professionals in San Diego, CA, is seeking an experienced Clinical Manager to oversee patient care services and the clinical team.

You will coordinate care, supervise staff, ensure regulatory readiness, and drive QAPI initiatives while maintaining high patient satisfaction. This role requires an RN license and may require travel to multiple locations as needed.

Qualificações

• Graduate from an approved school of professional nursing and licensed to practice as an RN in the state of operation.
• 3–5 years experience as an RN.
• Experience managing RN services in home, community, or clinic is preferred.
• Must possess and maintain valid CPR certification.
• Must be a licensed driver with insured vehicle and be able to travel to all locations.

Responsabilidades

• Oversee Operations: Manage daily clinical and administrative office operations and serve as primary contact for staff and patients during operating hours.
• Ensure Regulatory Compliance: Align care delivery with professional standards, agency policies, and state/federal regulations.
• Provide Leadership & Backup Support: Act as leader in absence of Territory Administrator and cover PCM and CSS roles as needed.
• Coordinate Patient Care: Manage intake and referrals and develop updated individualized care plans with interdisciplinary team.
• Drive Quality & Assessment: Evaluate care quality, assess patient needs, and coordinate transfers and discharges with clinicians and physicians.
• Manage OASIS & Discharge Data: Review discharge data, edit/lock Discharge OASIS forms, oversee discharge processes.
• Lead Quality Improvement (QAPI): Direct QAPI initiatives, track incidents, analyze trends, and implement corrective actions.
• Maintain Survey Readiness & Analytics: Ensure accreditation readiness and manage HHCAHPS survey distribution.
• Oversee Emergency Preparedness: Lead EPP activities including activation and post-activation reporting.

Conhecimentos

Nursing leadership

Regulatory compliance

Quality improvement (QAPI)

Patient care coordination

Emergency preparedness

Formação académica

Registered Nurse (RN) licensed in state of operation

Descrição da oferta de emprego

The Clinical Manager oversees all patient care services and personnel.

Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.

• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.

• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.

• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.

• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.

• Manage OASIS & Discharge Data: Review discharge assessment data, edit/lock Discharge OASIS forms, and oversee discipline-only discharges.

• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.

• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.

• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 3-5 years experience as a RN.
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.