Territory Clinical Manager

H.T. Prof Executive Search; San Diego (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

H.T. Prof Executive Search is seeking a Clinical Manager in San Diego, CA to oversee patient care services and staff, ensuring safe and effective delivery. The role leads CHAP readiness, drives QAPI, and monitors patient satisfaction and complaint resolutions.

You will supervise clinical staff, coordinate care plans with an interdisciplinary team, and serve as acting leader when the Territory Administrator is unavailable.

Qualifications

• Graduate from an approved school of professional nursing and licensed to practice as an RN in the operating state.
• 5 years RN experience with 2+ years supervision in Home Health.
• Experience managing RN services in home, community, or clinic settings preferred.
• Must possess and maintain CPR certification while in a clinical role.
• Must be a licensed driver with insured vehicle and able to travel to all locations.

Responsibilities

• Oversee day-to-day clinical and administrative operations for staff and patients during business hours.
• Ensure regulatory compliance with professional standards and state/federal regulations.
• Provide leadership and backup coverage for PCM and CSS roles as needed.
• Coordinate intake and referrals with interdisciplinary teams to update care plans.
• Drive quality and assessment, evaluate care needs, and manage transfers/discharges.
• Lead QAPI initiatives and track incidents with corrective actions.
• Maintain accreditation and HHCAHPS survey readiness and analytics.
• Lead Emergency Preparedness Planning, activation, and post-activation reporting.

Skills

Clinical leadership

Home Health administration

Regulatory compliance

QAPI program management

Survey readiness

Care coordination

Emergency preparedness

Education

Registered Nurse license (CA)

Job description

The Clinical Manager oversees all patient care services and personnel. Key responsibilities include coordinating patient care, supervising and coaching clinical staff, and ensuring care is delivered safely and effectively. Additionally, the role leads CHAP and regulatory survey readiness, drives QAPI initiatives, and monitors patient satisfaction and complaint resolutions.

Responsibilities

• Oversee Operations: Manage day-to-day clinical and administrative office operations, serving as a primary point of contact for staff and patients during operating hours.
• Ensure Regulatory Compliance: Direct care delivery to align with professional standards, agency policies, and state and federal regulations.
• Provide Leadership & Backup Support: Serve as acting leader in the absence of the Territory Administrator and provide coverage for Patient Care Manager (PCM) and Clinical Services Specialist (CSS) roles as needed.
• Coordinate Patient Care: Manage the intake and referral process while collaborating with an interdisciplinary team to develop, execute, and continuously update individualized care plans.
• Drive Quality & Assessment: Evaluate care quality, assess ongoing patient needs, and collaborate with clinicians and physicians on transfers and discharges.
• Lead Quality Improvement (QAPI): Direct QAPI initiatives, participate in quality assurance activities, track incidents, analyze trends, and implement effective corrective action plans.
• Maintain Survey Readiness & Analytics: Maintain accreditation and survey readiness, conduct detailed audit reviews, and manage HHCAHPS survey distribution within SHP.
• Oversee Emergency Preparedness: Lead Emergency Preparedness Planning (EPP), including activation, post-activation reporting, and ongoing event monitoring.

Qualifications

• Graduate from an approved school of professional nursing and currently licensed to practice as a registered nurse in the state of agency operation.
• 5 yrs RN experience with 2 yrs or more supervisor experience in Home Health
• Experience managing RN services in the home, community, or clinic is preferred
• Licensed to practice as a registered nurse in the state of agency operation.
• Must possess and maintain valid CPR certification while employed in a clinical role.
• Must be a licensed driver with an automobile that is insured in accordance with state and/or organization requirements and is in good working order. Ability to travel to all business locations.