Territory Business Development Rep, Product Support

Western States Careers; Hayden (ID); On-site; USD 60,000 - 80,000; Full time

Job summary

Western States Equipment is seeking a Business Development Representative to support the Product Support organization in growing retail new customer sales within a defined store or region. The role handles territory accounts, analyzes data, generates leads, and delivers actionable recommendations to drive Parts and Service sales.

You will contact customers by phone and in person, build lasting relationships, and present value-propositions for service options.

Qualifications

• Minimum 2 years of sales in heavy construction or related fields.
• Caterpillar experience preferred.
• Acceptable driving record and valid driver’s license required.
• Must be able to communicate (speak, read, comprehend, write in English).

Responsibilities

• Promotes and sells product support services and products into assigned territory.
• Contacts prospective and current customers by phone and in person to determine needs and present services.
• Builds strong, long-term relationships and manages time efficiently.
• Quotes services using bundling, financing options, and other methods to meet needs.
• Uses CRM software to manage leads, accounts, and schedule appointments.

Skills

Written communication

Verbal communication

Planning

Negotiation

Leadership

Interpersonal skills

Education

High school diploma or GED

Tools

Microsoft Office

CRM software

Sales planning tools

Job description

Western States Equipment is seeking a Business Development Representative to support the Product Support organization in growing retail new customer sales within a defined store or region. The role handles territory accounts, analyzes data, generates leads, and delivers actionable recommendations to drive Parts and Service sales.

You will contact customers by phone and in person, build lasting relationships, and present value-propositions for service options.