Territory Account Manager: SaaS Growth & Customer Success

OPENTECH ALLIANCE INC; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Collaboration with a supportive team

Opportunities for career growth

Job summary

OPENTECH ALLIANCE INC is seeking a proactive Account Manager in Phoenix, AZ, to strengthen long-term customer relationships and drive account growth. You will partner with clients to ensure they realize ongoing value from our solutions and identify opportunities for expansion.

The ideal candidate has over 3 years of experience in a customer-facing role and excels in communication, presentation, and relationship-building skills. Join us to help customers achieve measurable success while working in a dynamic team.

Qualifications

• 3+ years in a B2B customer-facing role (Account Management, Customer Success, Sales, or similar).
• Experience managing diverse accounts from small businesses to enterprise clients.
• Willingness to travel within the territory as needed.

Responsibilities

• Build and nurture trusted relationships with a portfolio of B2B customers.
• Identify cross-sell and upsell opportunities aligned with customer goals.
• Lead onboarding and coordinate internal teams for a smooth go-live experience.

Skills

Relationship-building

Communication skills

Presentation skills

Account management

Data interpretation

Microsoft 365 expertise

Education

Bachelor’s degree preferred

Tools

CRM systems (Dynamics preferred)

Job description

OPENTECH ALLIANCE INC is seeking a proactive Account Manager in Phoenix, AZ, to strengthen long-term customer relationships and drive account growth. You will partner with clients to ensure they realize ongoing value from our solutions and identify opportunities for expansion.

The ideal candidate has over 3 years of experience in a customer-facing role and excels in communication, presentation, and relationship-building skills. Join us to help customers achieve measurable success while working in a dynamic team.